Shipping & Returns
Effective Date: 20.12.2024
We want you to love your purchase! If for any reason you are not completely satisfied with your order, please refer to our Shipping & Returns policy below.
1. Shipping Information
We offer worldwide shipping. Shipping costs will be calculated at checkout based on your location and the selected shipping method.
- Processing Time: Orders are processed within [1-3] business days.
- Shipping Methods: We offer standard and expedited shipping options. Delivery times vary by destination.
- International Shipping: International customers are responsible for any customs duties or import taxes that may apply.
2. Order Tracking
Once your order has shipped, we will send you a tracking number so you can monitor the delivery status.
3. Returns
If you're not satisfied with your order, you can return it under the following conditions:
- Eligibility: Returns are accepted within [30] days of receiving your order.
- Condition: Items must be unused, unwashed, and in their original packaging with tags attached.
- Return Shipping: Customers are responsible for return shipping fees, unless the product is defective or incorrect.
4. Exchanges
If you would like to exchange an item, please contact us within [30] days of receiving your order. Exchanges are subject to product availability.
5. Non-Returnable Items
Some items, such as sale or clearance items, may be non-returnable. These items will be marked as such on the product page.
6. Refunds
Once we receive your return, we will process your refund to the original payment method. Please allow [5-7] business days for the refund to reflect in your account.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Your Contact Email], and we will assist you in resolving the issue.
8. Changes to the Shipping & Returns Policy
We reserve the right to update this policy at any time. Changes will be reflected on this page with an updated "Effective Date."
9. Contact Us
For any questions regarding shipping or returns, please reach out to us at:
Email: hello@thewhynotstore.com